The OECD Guidelines for Citizen Participation Processes are for any individual or organisation interested in designing, planning, and implementing a citizen participation process. The guidelines walk the reader through ten practical steps, and detail eight different methods that can be used to involve citizens in policy making. This publication is illustrated with good practice examples.
Citizen participation has intrinsic and instrumental benefits. It leads to a better and more democratic policy–making process, which becomes more transparent, inclusive, legitimate, and accountable. It enhances
public trust in government and democratic institutions by giving citizens a role in public decision making. By taking into account and using citizens’ experience and knowledge, it helps public institutions tackle complex policy problems and leads to better policy results.
You can read the OECD Guidelines for Citizen Participation Processes here.